Destinations


Advanced Search »

Sign up for our newsletter

Be the first to hear about the coolest destinations and the latest travel trends. Plus, competitions, holiday inspiration, and amusing facts, delivered directly to your inbox.
* Name:
* Email address:
  
Or unsubscribe »             









Follow FirecrackerSA on Twitter

Things travelers should know...

Important information when traveling in South Africa:

Accommodation & Grading

A wide range of accommodation is available in South Africa, from affordable backpacker lodges, self-catering facilities for the shoestring budget or family traveler right up to luxury resorts and hotels for those lucky ones not worrying about cost.
The Tourism Grading Council of South Africa (TGCSA) provides star ratings ranging between 1-star (fair to good) and 5-star (exceptional, luxurious) to suit your needs. If the accommodation facility has a star rating you should have a fairly good idea of what to expect.

Banking

Banks do business from Monday to Friday between 09:00 and15:30. On Saturday it's between 08:30 and 11:00. No Sunday banking.
ATM’s are open 24/7 and are usually located outside banks or around shopping centers and other busy public areas. Be wide awake when withdrawing cash at an ATM and do not accept help from strangers. Criminals are sly and will steal your PIN code or bank card before you can say 'Welcome in Africa'. Report stolen cards immediately at the nearest bank or call the toll-free numbers listed at all ATM machines.

The main banks in South Africa are:
  • ABSA/Barclays
  • Standard Bank
  • First National Bank Nedbank

Clothing

Summers are hot to sweltering, so light cotton clothing during the day and a light jersey for cool evenings is advisable. Do not forget descent sunscreen protection. Africa's sun is harsh! Hats, sunglasses, insect repellant and rainwear for the rainy season are essential. Winters require sweaters and jackets for chilly mornings and evenings.

Credit Cards

Most major credit cards (such as Visa, MasterCard, Diners Club and American Express) are accepted almost anywhere in South Africa. These cards can be used the withdraw cash from ATM’s countrywide.

Currency

The local currency used is the RAND, which is divided into 100 cents (R1.00 = 100 cents). Notes are in denominations of R10, R20, R50, R100 and R200 and each of these have a different member of the Big 5 printed on the front (in order from lowest to highest you'll see the rhino, elephant, lion, buffalo or leopard). Coins are divided into 5c, 10c, 20c, 50c, R1, R2 and R5.

Customs Allowances

Visitors may bring in goods to the value of R3 000 into South Africa. Duty is leveled at 20% up to R12 000. All personal effects are allowed in free of duty. Also see Value Added Tax (VAT) below.

Disabled Facilities

Most restaurants, shopping centres, accommodation and public amenities are wheelchair-friendly. Wheelchairs can be hired in most cities.

Drinks

South African tap water is safe to drink but bottled water is available almost everywhere where refreshments are sold. Only buy commercial drinks and ensure that the safety-seal on the cap is not broken. Alcohol is not for sale to any person under the age of 18 years and may not be consumed in public. Drinking and driving is a serious offence. The legal blood/alcohol limit is 0.05mg per 100ml. Police roadblocks are frequent in all major cities.

Electricity

The local current is 220/230 volts AC and wall outlets take three round-pronged plugs, so and adapter is necessary. Most backpacker lodges and hotels will have adapters available. If you bring your cell phone (mobile) along remember the charger and – if necessary – a connection plug.

Foreign exchange

Backpackers wanting to exchange foreign currency to Rand can go to any of the listed banks, Foreign Exchange Bureaus (FEB's), most of the bigger hotels or exchange it at the airport exchange counter on arrival in South Africa. Your Identification Document (ID book) will be required as well as proof of return to your country. Remember to exchange back to your currency before you depart. All banks, FEB's and travel agents list the current exchange rate. Rates are also available in local newspapers or on the Internet.

Health

We strongly recommend travel insurance when visiting Southern Africa. Medical and hospital charges must be paid for on the spot. Travelers from a yellow fever zone must have a valid certificate to prove they have been vaccinated. We advise backpackers visiting malaria-prone areas (such as game parks) to take anti-malarial tablets well in advance. It is available at pharmacies and clinics. For more information visit www.malariahotspots.co.za

Internet Access

Internet cafés and/or stations are widely available across South Africa. Most hotels and backpacker lodges offer this facility. Charges depend on the time spent online, so find out the cost involved before you connect.

Languages

South Africa has no less than eleven official languages but English is widely spoken and used almost everywhere.

Passports / Visas

To enter South Africa you must be in possession of a valid passport for travel and, where necessary, a visa. Contact the South African diplomatic representatives abroad before you book your flight. Backpackers planning to travel to neighbouring countries (such as Lesotho, Swaziland, Namibia or Zambia) and then back to South Africa are advised to apply for multiple entry visas. Passport holders of certain countries are exempt from visa requirements. Contact the South African Embassy in your country to establish whether you need a visa or not.

Petrol (gasoline/fuel)

Petrol (gas) stations are easily accessible throughout South Africa – next to highways, main roads, in city centres, towns and business and residential areas. You can choose between leaded and unleaded petrol or diesel. If you are not sure which (most new models refill with unleaded) refer to the car manual or ask a petrol attendant, they usually know. The price of fuel often fluctuates but expect to pay anywhere between R8.00 and R10.00 per litre. It is customary to tip the attendant (see Tipping) for services such as cleaning the windscreen, checking the oil and tyre-pressure or filling up the tank.

Public holidays

Plan ahead! As in other countries most South African shops are closed on public holidays and accommodation and leisure facilities may be fully booked. South Africa has the following fixed public holidays:

  • 1 January: New Year’s Day
  • 21 March: Human Rights Day
  • 27 April: Freedom Day
  • 1 May: Worker’s Day
  • 16 June: Youth Day
  • 9 August: National Women’s Day
  • 24 September: Heritage Day
  • 16 December: Day of Reconciliation
  • 25 December: Christmas Day
  • 26 December: Day of Goodwill

Also keep in mind that School Holidays mean one thing: crowded shopping centres, restaurants, fast food outlets, leisure facilities, accommodation, beaches and cinemas. So be prepared for the onslaught if you are traveling during these times and make sure your backpacker accommodation and activities are booked in advance - especially in the silly season from mid-December till the end of January.

Road signs

In South Africa the road signs with lettering are in English and Afrikaans. Most signs without lettering are pretty straightforward and very similar to those you'll find anywhere across the globe. Two signs to look out for is the ‘Hijacking Hot Spot’ and the ‘High Accident Zone’ signs, which are self explanatory. Another sign that you should be aware of is one that reads 'Potholes’ (or ‘Slaggate’ in Afrikaans).

Rules of the Road

  • In South Africa we drive on the left and pass on the right: easy once you get used to it!
  • Strictly no drinking and driving (the blood/alcohol limit is 0.05ml alcohol per 100ml blood)
  • Keep to the speed limits: 120km/h on national highways, between 80km/h and 100km/h on regional roads and 60 km/h in urban areas
  • It is illegal to use a cell phone (mobile) while driving, unless you have a hands-free kit

Safety in general

In the Car:

  • Plan your route in advance
  • Keep the doors locked and windows closed at all times
  • Lock valuable items in the trunk
  • At night, park in well-lit areas
  • Never ever pick up strangers or hitchhikers
  • If in doubt about the safety of an area, phone a police station for advice before entering

At the backpackers or hotel:

  • Never leave luggage unattended
  • Store valuables in a safe place (like a safe-deposit box: most backpackers and hotels have them)
  • Keep your room locked, whether you are there or not
  • If someone knocks, check who it is before opening the door
  • Hand the keys in at reception whenever you leave

In the Street:

  • Avoid flashy displays of jewellery, cameras, i-pods, laptops and other valuables
  • Do not carry large sums of money around
  • At night, steer clear of dark, isolated areas
  • It is safer to explore your destination in groups – stick to well-lit, busy streets
  • Plan your route beforehand
  • A policeman or traffic official will direct you if you get lost
  • If you require a meter taxi (cab), ask a staff member at the backpackers or the manager at the club where you partied for a reliable service

Safety in numbers

Emergency Numbers

  • Police: 10111
  • Ambulance:   10117
  • Lifeline: (012) 342 2222
  • Tourism and Safety Information Line: 083 123 2345
  • Lost Credit Cards
  • American Express: 0800 110 929
  • Diners Club: 0800 112 017
  • Mastercard: 0800 990 418
  • Visa: 0800 990 475

Safety Tips

When you arrive at your backpackers or hotel ask the front desk which areas to avoid – they will know. For further confirmation contact the nearest police station and ask them about the no-go areas. Important things to ALWAYS remember:

  • Do not carry more cash with you than is absolutely necessary.
  • Do not openly display valuables (cameras, mobile phones, wallets). Ask your backpackers or hotel if they have a safe keeping facility. Most offer a service for locking up your valuables.
  • Try not to look too much like a tourist – it might draw unwanted attention.
  • Don’t look lost and if you are rather ask someone in an "official capacity" for directions – like a cafe owner or an attendant at a garage/fuel station. Otherwise go to a police station or get the information you require at your backpackers before you head out for the day.
  • Be very aware of the people around you when you are out on the streets. If someone acts suspicious walk into a hotel, shopping centre, police station or any other public area where you can attract attention. Car hijackings happen often, so be aware of people approaching your car when you are at a stop sign of traffic light. Wind up the windows so that nobody can get a hand inside the car and be aware of your surroundings.
  • Avoid at all cost walking around alone after dark. Rather travel in a group, especially in the central business areas of cities. Move around in well-lit areas and always be on alert.
  • At many traffic lights across South Africa vendors are selling everything from toys and handbags to cheap perfume and curios to motorists. If you do want to buy something do not flash your cash or put your wallet where it can be grabbed. Just take out enough money to pay for the item without letting anyone know how much you have stashed.
  • Make sure no valuables, such as handbags, sunglasses or cell phones (mobiles) are left unattended in your car.
  • If you do get mugged, rather hand over your valuables or if you are involved in a car jacking give them the rental car, it is insured. Remember your life is worth much more!

Smoking

Smoking is not allowed in enclosed public areas. Most restaurants, bars, clubs, hotels and backpacking lodges have clearly demarcated smoking and non-smoking sections.

Taxis

Meter taxis (or cab services) do not operate unless you phone them for a pick-up or go to a taxi rank. Try to negotiate a fixed fee before you get in. A small tip is expected (see Tipping). For inner city transport most locals use minibus taxis. They usually cruise the busy centres and are easily flagged. It is the cheaper way to get from point A to B but not always safe as they sometimes overloaded and not necessarily 100% road worthy. Practice caution.

Telephones

Public phones are coin or card operated. The green coloured public phones use telephone cards in denominations of R10 to R200. These cards can be bought at hotels, post offices and supermarkets. Cellular phones (mobiles are widely used and could be hired at airports.
Directories:

  • Local directory enquiries: phone 1023
  • International directory enquiries: phone 0903
  • Electronic time enquiries: phone 1026
  • Emergency and Safety
  • Tourism and Safety Information Line: 083 123 2345
  • Police Flying Squad: 10111
  • Fire Brigade: 1022
  • Ambulance: 10222

Telephone Numbers & Phone Calls

South Africa's international dialing code is +27. Numbers that start with the code 012 (+27 12) are located in Pretoria/Tshwane and surrounding areas, numbers starting with 011 (+27 11) are in or around Johannesburg, 013 (+27 13) is for Durban and surrounds and 021 (+27 21) will hook you up in and around Cape Town. For further local dialing codes contact Telkom (1023) or inquire at a post office or your hotel. If you want to call overseas, first dial 09 (South Africa’s international access code), then your country's code (phone 0903 if you are not sure), followed by the area code of the city/region you are calling and the number of the person you wish to contact. The cellular (mobile) phone companies in South Africa are Vodacom, MTN, and Cell C. They offer quality services with good reception in most areas. You can hire a cell phone (mobile) from any of these providers when you arrive. Costs are reasonable and insurance against theft is included in the cost. Some car rental companies also provide phones for hire.

Tipping

Tipping a person who provides a service is customary in South Africa. The following people are usually tipped but use this as a broad guideline – feel free to give more if you think the service was great:

  • Petrol/Garage attendants: R5.00 (for washing your car's windscreen, checking oil, water, tyre-pressure and filling the tank)
  • Porters: R5.00 – R10.00 (per item of luggage they carry for you)
  • Taxis: 10% (of the total cost of the trip)
  • Restaurant waitrons: 10 - 15% (of the total bill)
  • Car-guards: R2.00 - R5.00 (after they guarded your car in a parking lot or on the street).

Traveling distance from Johannesburg to:

  • Bloemfontein: 417km
  • Cape Town: 1405km
  • Durban: 598km
  • East London: 992km
  • Kimberley: 467km
  • Mafikeng: 273km
  • Nelspruit: 358km
  • Polokwane: 331km
  • Port Elizabeth: 1062km
  • Pretoria: 58km

Traveling on South African Roads

Visit www.aasa.co.za for information.

Underground and covered parking

Certain buildings (especially shopping centres) charge for undercover and/or open-air parking. On driving in you will receive a ticket from the dispenser at the boom gate entrance. Keep the ticket in a safe place. Remember to first pay the ticket at any of the paying stations situated inside or close to the exit to the shopping centre after you've done your shopping. This would set you back anything between R5.00 and R50.00, depending on how long your car was parked. On driving out insert the paid ticket at the boom gate exit receiver.

Valid Driver’s License

All motorists driving on South African roads must have a valid drivers license. If you are visiting from overseas you can use your regular drivers license as long as a photo of you is displayed on the card. Otherwise apply for an international drivers license before visiting here.

VAT (Value Added Tax)

Value Added Tax (VAT) applies to international tourists (any person who does not intend on staying permanently) who would like to export certain items (movable goods only) back home. It is currently levied at 14% for most goods and services. You may however reclaim the VAT at international departure points on purchases exceeding R250.00. This of course only applies to legal goods. By reclaiming, the VAT charged for the item is deducted, as this form of taxation is only payable by South African residents. This can be done up to 90 days from date of purchase. Contact the VAT Refund Administrator for more information: +27 (0) 11 394 1117

Vehicle trouble

The Automobile Association (AA) is South Africa’s main support centre for recovering vehicles, so if you experience car trouble contact their Customer Service Centre at 082 16 111. If you are a member they will help you immediately, and if you are not a member you can sign up over the phone. As soon as they have all required information a vehicle will be sent out to assist you. Most care hire companies however do offer roadside assistance.

Weather

South Africa has an excellent climate all year round. Summers are generally hot and thunderstorms (especially inland and the along the East Coast) can be expected. Winters are dry and mild with occasional cold spells. The Western Cape has a Mediterranean climate with hot, dry summers and rain in winter. For more detailed information contact the South African Weather Services (www.weathersa.co.za).